Privacy

Website: www.axxiscostadelsol.es
Effective date: 05/03/2026

PRIVACY POLICY OF AXXIS COSTA DEL SOL

This Privacy Policy applies to www.axxiscostadelsol.es. It is drafted to comply with the EU General Data Protection Regulation, Regulation (EU) 2016/679 (“GDPR”), and Spain’s Organic Law 3/2018 on Personal Data Protection and guarantee of digital rights (“LOPDGDD”).

1. Data Controller Identification

1.1 In accordance with GDPR and LOPDGDD, your personal data will be processed by the following controller.
1.2 Controller: Axxis Costa del Sol (the “Company”).
1.3 Tax ID (NIF/CIF): [….].
1.4 Address: Calle San Dionisio 16 2F, Las Lagunas de Mijas, 29651, Málaga, Spain.
1.5 Contact email: info@axxiscostadelsol.es.
1.6 Data Protection Officer (DPO): Not applicable.

1.7 The Company acts as the Data Controller, determining the purposes and means of processing personal data collected through the website and in connection with its services.

2. What Personal Data We Collect and Why

2.1 We process personal data you provide to us for the purposes described below.

2.2 Enquiries and requests for information. We may process identification and contact details such as your name, surname, telephone number, email address, and any additional information you include in your message. The legal basis is your consent, given when you submit a contact form or contact us by phone or email. The purpose is to respond to and manage requests for information about our services.

2.3 Client management and service delivery. We may process identification data and transactional data such as name, surname, identification number (NIF/DNI), address, signature, telephone number, email address, bank details, and any financial or asset-related details required for the requested service and the relevant transaction. The legal basis is the performance of a contract, and where applicable, compliance with legal obligations, including obligations linked to regulation and lawful requirements. The purpose is to provide the requested services, formalise contracts, issue invoices, collect payments, and comply with legal obligations.

2.4 Marketing communications. We may process your name and email address. The legal basis is your explicit consent for electronic marketing communications, and, where you are an existing customer, we may send communications about similar services in accordance with applicable rules, based on legitimate interest as permitted by law, while always offering the right to object. The purpose is to inform you, by any means including electronic means, about promotions, news, sector updates, and events related to Axxis Costa del Sol.

2.5 Job applications (CVs). We may process identification data and academic and professional information contained in your CV. The legal basis is your consent when you send your application. The purpose is to manage current and future recruitment processes.

3. Data Retention Periods

3.1 Enquiries. Your data will be retained until your enquiry is resolved. Afterwards, it may be kept blocked for the legally required limitation periods for potential liabilities.
3.2 Clients. Your data will be retained for the duration of the contractual relationship and, once ended, for the legally required periods to comply with tax and commercial obligations and to address potential liabilities arising from processing.
3.3 Marketing. Your data will be processed until you unsubscribe or withdraw your consent.
3.4 CVs. Your data will be retained for a maximum period of one year, unless you tell us otherwise.

4.1 Depending on the specific case, we rely on one or more of the following legal bases.
4.2 Consent, for handling enquiries, receiving CVs, and sending marketing communications where consent is required.
4.3 Contract, for client management and provision of the requested services.
4.4 Legal obligation, where processing is required to comply with applicable laws, including tax and regulatory obligations.

5. Recipients of Your Personal Data

5.1 We do not share your personal data with third parties except where it is necessary to provide the service, where you have authorised it, or where we are legally obliged to do so.
5.2 Your data may be disclosed to public authorities and official bodies where required by law, including tax authorities, courts, notaries, and public registers.
5.3 Your data may be shared with banks and financial institutions for the management of payments and collections.
5.4 Your data may be shared with professional advisers and service providers strictly necessary to execute the contract or provide the requested services, such as legal advisers, administrative agents, notaries, or other relevant professionals.
5.5 We may use technology providers acting as processors, such as website hosting, CRM tools, and email marketing platforms, under contracts that require confidentiality, security, and compliance with applicable data protection law.

5.6 We will not carry out international transfers of personal data outside the European Economic Area unless appropriate safeguards are in place and required legal conditions are met.

6. Your Data Protection Rights

6.1 You have the right to request access to your personal data and obtain confirmation of whether we process it.
6.2 You have the right to request rectification of inaccurate or incomplete data.
6.3 You have the right to request erasure of your data when it is no longer necessary for the purposes for which it was collected, subject to legal limits.
6.4 You have the right to request restriction of processing in certain circumstances.
6.5 You have the right to data portability, where applicable, so that your data can be provided in a structured, commonly used format.
6.6 You have the right to object to processing in certain circumstances, including where processing is based on legitimate interest.
6.7 Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

6.8 To exercise your rights, please send a written request to info@axxiscostadelsol.es and include sufficient information to identify you. Where necessary to protect your data, we may ask you for proof of identity. You may also send your request by post to the Company address stated in section 1.4.

6.9 If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Spanish Data Protection Authority, Agencia Española de Protección de Datos (AEPD). Further information is available at www.aepd.es.

7. Security Measures

7.1 Axxis Costa del Sol is committed to protecting your information. We apply appropriate technical and organisational measures designed to ensure confidentiality, integrity, and availability of personal data, and to protect it against unauthorised access, alteration, loss, or destruction.
7.2 Depending on the context, such measures may include access controls, encryption, and other safeguards proportionate to risk.

8.1 Our website uses first-party and third-party cookies to improve browsing experience, analyse traffic, and, where applicable, support marketing measurement.
8.2 For more information, please refer to our Cookie Policy below on this page, where you can find detailed information and manage your preferences.

9. Changes to This Privacy Policy

9.1 We may update this Privacy Policy to reflect legal, regulatory, or operational changes. Any changes will be published on this page and will include the date of the latest update. We recommend reviewing this Policy periodically to stay informed about how we protect your information.

1. Who We Are

1.1 This Cookie Policy explains how cookies and similar technologies are used on the website of Axxis Costa del Sol.
1.2 Axxis Costa del Sol is located at Calle San Dionisio 16 2F, Las Lagunas de Mijas, 29651, Málaga, Spain. Our website is www.axxiscostadelsol.es and our contact email is info@axxiscostadelsol.es.

2. What Cookies Are

2.1 Cookies are small text files stored on your device when you visit a website.
2.2 Similar technologies (such as pixels and tags) may also be used to measure traffic, understand user behaviour, and support marketing activities. For simplicity, this Policy refers to all these technologies as “cookies”.

3. Why We Use Cookies

3.1 We use cookies to ensure the website works properly, to measure and improve performance, and to support marketing and communication activities.
3.2 In particular, we use cookies and similar technologies for analytics and advertising/measurement connected to Google and social platforms.

4. Types of Cookies We Use

4.1 Strictly necessary cookies help the website function and cannot be switched off in many systems. They are usually set in response to actions you take, such as setting preferences.
4.2 Analytics cookies help us understand how visitors use the website, so we can improve it. We use Google Analytics for this purpose.
4.3 Marketing and measurement cookies may be used to measure the effectiveness of our advertising and interactions across platforms. This may include tools provided by Meta (Facebook and Instagram) and TikTok.
4.4 Communication-related cookies may be used when you interact with us via WhatsApp, for example where a WhatsApp button is embedded on the site or where tracking parameters are used to understand the origin of enquiries. Whether these cookies are placed can depend on how the integration is implemented and on your device settings.

5. Third-Party Services We Use

5.1 We may use the following third-party services, which can set cookies or similar identifiers on your device depending on your consent and how you interact with the site.
5.2 Google Analytics (Google) is used to collect aggregated statistics about site usage and performance.
5.3 Facebook and Instagram (Meta) may be used for marketing, measurement, and audience insights.
5.4 TikTok may be used for marketing and measurement.
5.5 WhatsApp (Meta) may be used to enable contact and enquiries; identifiers may be involved when you click through to WhatsApp or use an embedded button.

6.1 Under applicable EU/UK-style cookie rules, non-essential cookies (including analytics and marketing cookies) require your consent.
6.2 Where required, we ask for your consent via a cookie banner before placing non-essential cookies. You can withdraw or change your consent at any time.

7. How to Manage Cookies

7.1 You can manage your cookie preferences using the cookie banner or settings tool on our website, if available.
7.2 You can also delete or block cookies via your browser settings. Please note that blocking strictly necessary cookies may affect how the website works.
7.3 For Google Analytics, you may also use Google’s opt-out options, depending on your region and browser.

8. Retention

8.1 Cookies may remain on your device for different periods. Some are deleted when you close your browser (session cookies), while others remain until they expire or you delete them (persistent cookies).
8.2 The exact retention periods depend on the cookie provider and the configuration used.

9. Updates to This Policy

9.1 We may update this Cookie Policy to reflect changes in technology, law, or the services we use. The latest version will be published on our website.

10. Contact

10.1 If you have questions about this Cookie Policy, please contact us at info@axxiscostadelsol.es.